Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB offers traditional retailers the simplicity of dealing with one supplier, transparent pricing, on-demand delivery, and a range of value-added and embedded finance solutions. Suppliers benefit from MaxAB’s end-to-end supply chain solutions and business intelligence tools that allow them to accurately predict, monitor, and control the impact of their strategies in real time.

Our MaxAB talent are dedicated to uphold the MaxAB culture and values all while continuing to grow and improve services for our clients. They are innovating new ways to help improve the quality of life of the Egyptian retailer and soon to other retailers globally.

If you are passionate about working hard to make an impact and innovate new solutions, MaxAB is looking for top talent.


Responsibilities:
• Run the Out for the Delivery plan on a daily basis
• Consolidate daily orders and upload them to Locus to have the cars route
• Align with the Fulfillment team to make sure orders are prepared
• Align with the Fleet Team to make sure the needed fleet numbers are available
• Send previous day data to the Fulfillment Team to make sure it is done on ground
• Follow up on the dispatch plan
• Track monthly plan achievements and challenges
• Analysis performance challenges and proposes solutions
• Update Courier Scorecards and daily reports such as performance dashboard, delivery success rate, and team attendance
• Track the status of the order and check undeliverable reasons with the couriers and report them
• Ensure that all couriers submitted the collected amounts
• Track double runs' incentive and validate the partial run deliveries
• Identify the partial run delivers route causes and propose solutions
• Track customer’s complaints
• Follow up on the deficit sheet, review deficit reasons and solve them
• Work with the Last Mile Training and Development team to ensure proper team training
• Control the capacity of each warehouse

Requirements:
• Bachelor’s degree in Business, logistics or any relevant major
• Good level of English Language
• 2 to 4 years’ experience in the same similar position
• Excellent level of Excel and Microsoft Office Program
• Excellent Communication and Leadership Skills